Join the Team

Calling All Passionate Professionals

Join the True Niseko Team

At True Niseko, we offer more than just seasonal work. we offer a place where skilled, motivated individuals can thrive.

From on mountain experiences to guest service operations, every role is key to delivering the high standards we’re known for. You’ll work alongside a team that values focus, care, and consistency, where each person’s effort contributes to something truly memorable for our guests.

Located in the heart of Niseko, surrounded by world class snow and a International mountain culture, your time here will be about more than just work, meaningful connections that last long after the snow melts.

If you’re ready to bring your best, and be part of a team that takes pride in excellence, True Niseko is waiting for you.

Why Work With Us?

True Niseko is built on a foundation of trust, professionalism, and shared purpose.

We seek individuals who take their work seriously, approach each day with a problem-solving mindset, and care deeply about the guest experience. Here, you’l find structure, clarity, and a work environment that supports both precision and progress.

Our team members are respected for what they bring, chalenged in the best ways, and backed by a workplace that understands the value of consistency, respect, and clear expectations.

If you’re looking for a role where standards are high, your efforts are appreciated, and you’re surrounded by others who take pride in what they do, you’l find your place at True Niseko.

Positions

True Niseko is seeking experienced dual cert instructors to join our dedicated team in the heart of Hirafu. With a focus on premium guest experiences and a supportive team culture, we provide more than just a place to work. we offer an environment where professionals can grow, lead, and thrive.

Key Responsibilities:

   •  Deliver high-quality private ski or snowboard lessons tailored to the goals, pace, and ability of each guest

   •  Provide guidance on equipment, mountain safety, and local area knowledge when needed

   •  Adapt teaching style to different age groups, learning styles, and cultural expectations

   •  Support and contribute to a positive, team-oriented work culture

   •  Communicate clearly and professionally with guests and team members

Requirements:

   •  International recognized ski and sb certification

   •  Minimum 3 seasons of teaching on snow experience

   •  Valid driver’s license

   •  Applicants must already hold a valid visa permitting them to work in Japan.

 
 

Preferred:

   •  Fluent in a second language (Korean, Japanese or Chinese)

   •  Avalanche safety-related certifications (for a potential backcountry guide role)

Work Benefits:

   •  Competitive pay: 2,700 – 8,300 JPY per hour

   •  Bonuses available – request, peak season, monthly bonuses

   •  Flight reimbursement

   •  Subsidized staff accommodation (Single use room base)

   •  Vehicle provided for work

   •  Ski-in/ski-out locker room exclusive use for team members

   •  In-resort rest/lunch room for staff members

   •  All-mountain ski pass

   •  Season-long regular trainings

   •  Team-building events

   •  Supportive, like-minded team environment

   •  Sim card + monthly plan 

How to Apply:

https://forms.gle/tHvU1KppWmjEyAbH6

Do you have a passion for capturing incredible moments while on skis or a snowboard?

Our ski school is looking for a part-time Photographer & Social Media Marketer to document the excitement of our lessons and grow our online community.

What You’ll Do:

  • Guest Photography: Take high-quality photos and videos of guests during their ski lessons and activities, and provide them with the content.

  • Content Creation: Produce engaging photos, Reels, and short-form videos featuring our ski school programs and activities.

  • Social Media Management: Manage our social media accounts (Instagram, Facebook), including content scheduling and community engagement.

  • Strategy & Growth: Develop creative content ideas and use analytics to help increase our followers and engagement.

We’re Looking For Someone With:

  • Experience with photography, videography, and editing software (Adobe Photoshop, Lightroom, Premiere, etc.).

  • Strong knowledge of social media trends, hashtags, and algorithms.

  • A creative eye with excellent attention to detail.

  • Essential: Advanced ski or snowboard skills are required to safely and effectively capture on-mountain action.

Details:

  • Hours: 10–20 hours per week (flexible).

How to Apply

Please submit your CV and a brief cover letter include your portfolio, links to social media accounts you have managed, and examples of previous work. to info@trueniseko.com

 

Do you have a knack for numbers and a keen eye for detail?

We’re seeking a part-time Bookkeeper to maintain our financial records and ensure our accounts are accurate and organized.

What You’ll Do:

  • Maintain Records: Accurately record daily transactions, invoices, and receipts.

  • Financial Reporting: Prepare monthly financial statements and reports.

  • Manage Accounts: Reconcile bank statements and track business expenses.

  • Assist as Needed: Help with payroll, taxes, and budgeting.

We’re Looking For Someone With:

  • Prior experience in bookkeeping or accounting.

  • Familiarity with accounting software like Xero, QuickBooks, or similar platforms.

  • Excellent attention to detail and a high level of accuracy.

  • The ability to handle sensitive information with confidentiality.

Details:

    • Hours: 5–10 hours per week (flexible)

    • Must hold valid working visa in Japan

 

How to Apply

Please submit your CV and a brief cover letter to info@trueniseko.com

include your portfolio, links to social media accounts you have managed, and examples of previous work.

The Role

We are currently seeking a Guest Service Lead to oversee the day-to-day operations at our front desk. This is a key leadership position suited to someone with a background in ski school operations or luxury hospitality, who thrives in a dynamic environment and understands the importance of matching service excellence with logistical precision.

Role Summary

Location: True Niseko Office, Muwa Hotel, Hirafu, Niseko, Japan

Contract: October 2026 – April 2027 (6 months + )
October to Mid November – Online 
November – Apr – Niseko office

Salary: From ¥200,000/month + various bonus

Office Schedule: 2 – 4 days/week during winter season Dec – Apr, flexible hours in off-season

Start Date: October 1, 2026

Key Responsibilities:

  • Greet and assist guests in person and by email

  • Manage bookings and allocate instructors based on guest request

  • Handle scheduling changes and daily operations

  • Support instructors and maintain strong internal communication

  • Stepping in for key decisions when needed

What We’re Looking For

  • Experience in guest services, ski schools, or high-end hospitality

  • Strong communication skills in English (spoken and written)

  • A calm, clear approach to multitasking in a busy environment

  • Attention to detail and accuracy in booking systems or guest records

  • A team-oriented mindset with a willingness to support others

  • Friendly, approachable, and professional demeanor

  • Must be eligible for work in Japan 

Bonus if you have:

  • Experience in Niseko or other ski resorts

  • Japanese, Korean or Chinese language skills

  • Driver’s license

 Work Benefit :

   •  Positive, professional team environment

   •  Flight reimbursement for eligible employees

   •  Subsidized staff accommodation (Single room)

   •  Locker room and rest space provided in resort (Hirafu ski in/out)

   •  Staff social events

 How to Apply

Please submit your CV and a brief cover letter to info@trueniseko.com

Early applications are encouraged as interviews will be conducted on a rolling basis.

Join Our Guest Service Team at True Niseko

True Niseko is looking for friendly, detail-oriented individuals to join our Guest Service team for the upcoming winter season. Whether you’re welcoming guests, handling inquiries, or coordinating with instructors and operations, you’l play a key role in creating smooth, thoughtful experiences from the moment guests arrive.

Key Responsibilities:

   •  Welcome and assist guests in person with a warm, polished approach

   •  Respond to guest inquiries and requests via email, phone, and in person

   •  Accurately manage booking details and daily lesson schedules

   •  Communicate with leaders and instructors to ensure seamless service

What We’re Looking For:

   •  Strong communication skills in English (spoken and written)

   •  A calm, clear approach to multitasking in a busy environment

   •  Attention to detail and accuracy in booking systems or guest records

   •  A team-oriented mindset with a willingness to support others

   •  Customer service experience

   •  Must be eligible for work in Japan 


Position Details:

   •  Seasonal contract (approx. 4 months)

   •  Hourly wage, competitive with incentives

   •  Work minimum 2-3 days per week

Benefits of Working at True Niseko:

   •  Positive, professional team environment –

   •  Locker room and rest space provided in resort (Hirafu ski in/out)

   •  Vehicle and fuel support

   •  Subsidized staff accommodation

   •  Staff rate ski/snowboard lesson

   •  Staff social events

How to Apply

Please submit your CV and a brief cover letter to info@trueniseko.com

Early applications are encouraged as interviews will be conducted on a rolling basis

代表アシスタント・事務スタッフ募集

Executive Assistant & Administrative Support（ジュニアポジション）

会社名： True Niseko合同会社
勤務地： 北海道 倶知安・ニセコエリア
雇用形態： 契約社員（初回6ヶ月・契約更新の可能性あり）
勤務開始日： 応相談
勤務時間： 週30時間（週5日勤務）
勤務形態： 在宅勤務を基本とし、必要に応じて出社・外勤あり
給与： 経験・能力を考慮のうえ、相談により決定
住居： 倶知安町内に住居サポートあり（希望者は応相談）

仕事内容

True Nisekoでは、代表および会社の日常業務をサポートしていただく代表アシスタント・事務スタッフを募集しています。
本ポジションはジュニアレベルのポジションのため、豊富な実務経験は必要ありません。
入社後は、トレーニングやサポートを受けながら、会社運営に関わる事務業務や代表のサポート業務を少しずつ学んでいただきます。
True Nisekoは、世界各国からスタッフやゲストが集まる国際的な環境で事業を行っています。
本ポジションでは、主に日本語でのコミュニケーションや、日本国内の企業・行政機関・各種サービスとのやり取りを担当していただきます。
責任感があり、細かな作業や整理整頓が得意で、新しいことを積極的に学びたい方を歓迎します。

主な業務内容

入社後は、会社からのトレーニングやサポートを受けながら、以下の業務を担当していただきます。
  • 代表およびマネジメントチームの事務・業務サポート
  • 日本語での電話、メール、各種連絡対応
  • 行政機関、銀行、保険会社などでの各種手続きのサポート
  • 日本語の書類・申請書類の作成、確認および管理
  • スタッフ関連の事務手続き・書類管理
  • アポイントメント、ミーティング、スケジュールの調整
  • 必要に応じた購入、予約、各種手配
  • 社内記録および各種書類の整理・管理
  • 各種手続きや業務の進捗確認・フォローアップ
  • 基本的な経理・記帳業務のサポート
  • その他、会社運営に関わる事務・サポート業務

応募条件

必須条件

  • 日本語ネイティブレベル
  • 日常会話レベルの英語力
  • 普通自動車運転免許をお持ちで、実際に運転ができる方
  • 基本的なPC操作（メール、文書作成、一般的なオフィスソフトなど）ができる方
  • 責任感を持って仕事に取り組める方
  • 細かい部分に気を配り、整理して業務を進められる方
  • 新しい業務や知識を学ぶ意欲のある方
  • 社内外のさまざまな方と円滑にコミュニケーションが取れる方
  • 小規模で国際的な職場環境に柔軟に対応できる方

歓迎する経験・スキル

  • 一般事務、営業事務、アシスタント業務などの経験
  • 日本国内での会社事務や行政手続きに関する知識
  • 基本的な経理・記帳業務の経験
  • 英語を使用した職場での勤務経験
※上記の経験がなくても応募可能です。

研修・キャリアアップ

本ポジションでは、入社後のトレーニングや日々の業務を通じて、実務経験を身につけることができます。
最初からすべての業務を理解している必要はありません。
業務に慣れるまではサポートを受けながら仕事を進め、経験を積むにつれて、少しずつ担当できる業務の範囲を広げていただきます。
将来的には、会社の事務・管理業務をより自主的に担当し、代表や会社全体を支えるメンバーとして成長していただくことを期待しています。

勤務スタイル

在宅勤務を基本とした勤務スタイルです。
日常的な事務業務は自宅で行っていただきますが、業務内容に応じて、倶知安・ニセコエリア内での出社や外勤が必要となります。
勤務時間は**週30時間（週5日勤務）**を基本とします。
業務内容や業務量は、会社の運営状況に応じて変動する場合があります。
具体的な勤務スケジュールについては、採用時に相談のうえ決定します。

業務に伴う車両の使用について

普通自動車運転免許をお持ちで、実際に運転ができることが必須条件です。
業務上の移動については、以下のとおり対応します。
  • 自家用車を使用する場合： 業務上の移動にかかるガソリン代を会社が負担します。
  • 自家用車をお持ちでない場合： 業務に必要な際は社用車を貸与します。

雇用条件・福利厚生

  • 契約社員（初回6ヶ月）
  • 契約更新の可能性あり
  • 週30時間勤務（週5日）
  • 給与：経験・能力を考慮のうえ、相談により決定
  • 社会保険完備（健康保険・厚生年金・雇用保険等、加入条件に基づく）
  • 入社後のトレーニング・業務サポートあり
  • 倶知安町内に住居サポートあり（希望者は応相談）
  • 業務上の移動に伴うガソリン代支給、または社用車貸与
  • 勤務実績および双方の合意により、契約更新・キャリアアップの可能性あり

求める人物像

私たちは、最初からすべての業務を完璧にこなせる方を求めているわけではありません。
大切にしているのは、責任感、信頼性、学ぶ意欲、そして周囲との円滑なコミュニケーションです。
True Nisekoは小規模な会社ですが、国際的な環境の中でさまざまな業務に携わることができます。
新しいことに挑戦しながら、会社とともに成長していきたい方からのご応募をお待ちしています。

ご応募を希望される方は、履歴書を添付のうえ、下記メールアドレスまでご連絡ください。

応募先：info@trueniseko.com

Executive Assistant & Administrative Support

Junior Position | True Niseko

Company: True Niseko GK
Location: Kutchan / Niseko, Hokkaido, Japan
Employment Type: Fixed-Term Contract (Initial 6 Months, Renewable)
Start Date: Negotiable
Working Hours: 30 Hours per Week (5 Days)
Work Arrangement: Primarily Remote, with Occasional Office Attendance and Off-Site Duties
Salary: Negotiable, Based on Experience and Qualifications
Accommodation: Housing Support Available in Kutchan (Subject to Discussion)

About the Position

True Niseko is looking for a reliable and motivated Executive Assistant & Administrative Support Staff Member to assist the Director and support the company’s day-to-day operations.
This is a junior-level position, and extensive professional experience is not required.
The successful candidate will receive training and guidance while gradually developing practical skills in administration, business operations, and executive support.
True Niseko operates in an international environment, welcoming staff and guests from around the world.
This position will primarily focus on Japanese-language communication, administrative procedures, and coordination with local businesses, government offices, and service providers in Japan.
We welcome candidates who are responsible, organized, detail-oriented, and eager to learn.

Key Responsibilities

With training and ongoing support from the company, responsibilities will include:
  • Providing administrative and operational support to the Director and management team
  • Handling phone calls, emails, and general correspondence in Japanese
  • Assisting with administrative procedures involving government offices, banks, and insurance companies
  • Preparing, reviewing, and organizing Japanese-language documents and applications
  • Supporting staff-related administration and document management
  • Coordinating appointments, meetings, and schedules
  • Assisting with purchases, reservations, and other arrangements as required
  • Maintaining company records and administrative files
  • Following up on ongoing administrative tasks and procedures
  • Providing basic bookkeeping and accounting support
  • Supporting other general administrative and operational activities as required

Requirements

Essential Qualifications

  • Native-level Japanese proficiency
  • Conversational English proficiency
  • Valid driver’s license and ability to drive confidently
  • Basic computer skills, including email, document preparation, and standard office applications
  • Strong sense of responsibility and reliability
  • Good organizational skills and attention to detail
  • Willingness to learn new tasks and develop professional skills
  • Good communication skills
  • Ability to work flexibly in a small, international business environment

Preferred Qualifications

  • Previous experience in administration, office support, or assistant roles
  • Familiarity with Japanese business administration or government procedures
  • Basic bookkeeping or accounting experience
  • Experience working in an English-speaking or international workplace
Previous experience is welcome but not essential.

Training & Career Development

This position offers an opportunity to gain practical experience in Japanese business administration and company operations.
We do not expect candidates to know everything from the beginning.
Training and ongoing support will be provided, allowing the successful candidate to learn through practical experience.
As confidence and experience develop, responsibilities will gradually expand, with opportunities to work more independently and take ownership of administrative tasks.
Our goal is to support the successful candidate in developing into a reliable team member who can independently manage administrative responsibilities and support the Director and the wider company.

Working Arrangement

This position offers a primarily remote working arrangement, with occasional office attendance and off-site duties within the Kutchan and Niseko area.
Most administrative tasks can be completed from home. However, the successful candidate will be required to attend the office or visit government offices, banks, suppliers, and other local businesses when necessary.
The standard working schedule is 30 hours per week, across 5 days.
The nature and volume of work may vary depending on operational requirements.
Specific working schedules will be discussed and agreed upon during the recruitment process.

Transportation for Work Duties

A valid driver’s license and the ability to drive are required.
For work-related travel:
  • Personal vehicle: Fuel expenses for authorized business travel will be reimbursed.
  • Company vehicle: A company vehicle will be provided for work-related duties if the employee does not have a personal vehicle.

Employment Conditions & Benefits

  • Initial 6-month fixed-term employment contract
  • Possibility of contract renewal
  • 30 working hours per week (5 days)
  • Salary negotiable based on experience and qualifications
  • Social insurance coverage in accordance with applicable requirements
  • Training and ongoing operational support
  • Housing support available in Kutchan, subject to discussion
  • Fuel expense reimbursement or company vehicle provided for work-related duties
  • Opportunities for contract renewal and career development based on performance and mutual agreement

Who We’re Looking For

We are not looking for someone who can do everything perfectly from day one.
What matters most to us is responsibility, reliability, a willingness to learn, and the ability to communicate effectively with others.
True Niseko is a small company operating in an international environment, offering opportunities to gain experience across different areas of business administration and operations.
We welcome applicants who are interested in developing their skills, taking on new responsibilities, and growing professionally alongside the company.

Apply : info@trueniseko.com